Head of Digital Innovation & Process Excellence

AboshShirkavand

>_Process Excellence
0+
Years Experience
Process Excellence & Innovation
0+
Projects Delivered
Optimizing Enterprise Workflows
0%
Cost Reduction
Avg savings in Supply Chain
0%
Report Time Cut
Via Automated Dashboards

TechnicalCommandCenter

Core competencies across Process Excellence, Project Management, and Digital Transformation.

Process Excellence & Optimization

Six SigmaKaizenPDCAVSM5SRoot Cause AnalysisBusiness Process MappingOperational ExcellenceSupply Chain Optimization

Project & Program Management

Agile/ScrumWaterfallJira AdministrationRisk ManagementStakeholder ManagementProject DeliveryBudget ManagementScope Development

Data & Analytics

Power BITableauLooker StudioBigQueryData AnalysisDemand ForecastingKPI Frameworks

Digital Transformation

Change ManagementDigital StrategyOperating Model DesignTech GovernanceProcess ImplementationSystems ImprovementStrategic Planning

Enterprise Systems

SAPMicrosoft DynamicsOdooSAGESlack AutomationGoogle WorkspaceInventory ManagementMRPProduction Planning

Technical Stack

Next.jsReactTypeScriptTailwind CSSFramer MotionFirebaseGCPPythonSQLAPIsWebhooksN8N

Credentials&AcademicLog

Formal education, certifications, and professional learning path.

Academic Milestones

Bachelor of Science in Engineering
IUST
2012 – 2016
Master's in Technology and Engineering Management
URV
2022 – 2023
Master of Business Administration (MBA)
UT
2020 – 2021

Active Certifications

Aha! Product Management Professional
Google Cloud Digital Leader
Google Project Management: Professional Certificate
Master Digital Transformation
Mastering Jira Administration
Product Management Professional Certificate

ProfessionalHistory

A chronological record of roles, responsibilities, and key achievements.

03

Snoonu

Remote

Head of Digital Innovation

Apr 2025 – Present

  • Own the Application & Digital Transformation function, leading enterprise automation, system integration, and internal platform strategy.
  • Define and govern the internal applications landscape, ensuring tool rationalization, architectural coherence, and long-term scalability.
  • Translate business strategy into digital roadmaps, prioritizing initiatives based on value (ROI), complexity, and organizational readiness.
  • Oversee delivery of cloud-based and AI-enabled solutions that replace manual workflows, improving decision quality and operational throughput.
  • Build and develop high-performing engineering and solution teams, setting delivery standards, governance models, and technical direction.
  • Establish value realization metrics for digital initiatives, tracking measurable efficiency, productivity, and scalability gains.

Digital Process Improvement Manager

Jul 2024 – Apr 2025

  • Led a team of >12 direct employees across IT, Application, and Digital Transformation functions to drive strategic initiatives.
  • Directed 50+ process optimization and automation projects, achieving an extensive reduction in manual effort per department.
  • Oversaw the development and deployment of scalable cloud-native automation/integration tools for seamless system integration.
  • Led enterprise-wide automation initiatives, integrating ERP, Jira, Notion, Slack, and third-party APIs.
  • Drove AI-powered innovations, implementing predictive analytics, automation tools, and intelligent assistants using various LLMs.
  • Championed a data-driven culture, overseeing real-time dashboards in Tableau/Looker, leveraging BigQuery and SQL for strategic decisions.

Digital Innovation Project Manager

Oct 2023 – Jun 2024

  • Managed end-to-end project lifecycles for innovation, system implementation, and process improvement within scope and budget.
  • Implemented automation, optimization, and system integration projects across multiple departments.
  • Created several Web-based platforms for managing projects and observing project KPIs, as well as team performance.
  • Collaborated with senior stakeholders to align digital transformation projects with company-wide goals of process excellence.
02

British American Tobacco (BAT)

Hybrid

SC New Product Introduction Manager

Aug 2021 – Feb 2023

  • Owned supply chain workstream for NPI, coordinating cross-functional teams to enable timely scalable product launches.
  • Managed end-to-end NPI projects, reducing launch timelines from 5 months to 2 months through better planning.
  • Led cost-saving initiatives, reducing procurement expenses by avg 12% via supplier negotiations and sourcing optimization.
  • Designed centralized NPI tracking dashboards using Excel, VBA, and macros as a single source of truth.
  • Streamlined production planning with MRP-based scheduling for 40+ SKUs across multiple lines.
  • Conducted 100+ supplier visits and negotiations, establishing contingency plans to preventing shortages.

Management Trainee (Global Graduate)

Mar 2020 – Jul 2021

  • Rotated through Operations (Source to Deliver), Engineering, Finance, IT, and HR teams.
  • Created an MRP-based planning solution integrating 9 production lines and 5 warehouses to plan 40+ SKUs.
  • Designed Spare Part Inventory Management System using Excel/VBA with data validation.
  • Implemented Predictive Maintenance pillar in IWS to reduce breakdowns and improve machine uptime.
01

Unilever

On-site

Operations Improvement Specialist

Sep 2017 – Feb 2020

  • Led 10+ projects improving OCT, OEE, MTBF, and eliminating quality defects.
  • Designed Power BI dashboards for planning & production KPIs, reducing reporting time by 60%.
  • Managed ERP processes for inventory tracking, material planning, and production scheduling.
  • Contributed to WCM implementation (AM, CS&L, PD pillars), optimizing capacity utilization.

Operations Improvement Officer

Sep 2016 – Aug 2017

  • Supported ERP-driven inventory management and production planning.
  • Conducted data analysis and developed Power BI dashboards for real-time reporting.
  • Assisted in WCM implementation, optimizing Order Cycle Time and OTIF.
Featured Project

Elixiary AI

The World's Best AI Mixologist

The ultimate destination for cocktail enthusiasts. Combining a production-grade AI generator with a massive library of curated recipes and a comprehensive education hub for aspiring mixologists.

Tech Stack

Next.js 15 (App Router)Firebase GenkitGoogle Gemini ProFirestoreStripe PaymentsTailwind CSS v4Brevo (Email)Cloudflare DNSVercel HostingAlgolia Search
elixiary.com
Elixiary AI Landing Page
AI-Generated Cocktail Cards
Recipe Detail View
My Cocktail Collection
Cocktail History Articles
Gamification & Achievements
Featured Cocktail Highlight
AI-Generated Cocktail Gallery

SelectProjects

A curated selection of impactful projects driving digital transformation and procedure optimization.

01

Access Governance (Lumos)

Enterprise Systems
02

Automated Onboarding Communication Platform

Enterprise Systems
03

Autonomous Maintenance & Equipment Care (WCM)

Operations & Strategy
04

Business Trip & Expense Management System

Enterprise Systems
05

Company Knowledge Management System

Enterprise Systems
06

Contract Lifecycle System

Enterprise Systems
07

Custom Odoo Workflow Automation & Approval Engine

Process Automation
08

Digital Traceability Framework for Materials

Operations & Strategy
09

Early Defect Detection & Quality Feedback Loop

Operations & Strategy
10

Employee Service Portal

Enterprise Systems
11

Enterprise AI Assistant & Knowledge Platform

Process Automation
12

Enterprise Data Integration Hub (Odoo-Centric)

Software Development
13

ERP Governance & User Adoption Framework

Software Development
14

Factory Operations Lead for Product Launches

Operations & Strategy
15

Fleet Asset Management System

Software Development
16

IWS Reliability & Maintenance Implementation

Operations & Strategy
17

IT Asset Management Platform

Enterprise Systems
18

IT Performance Dashboard

Data & Analytics
19

JML Request Automation & Jira Provisioning

Process Automation
20

Line Changeover Time Reduction

Process Optimization
21

Line-Side Material Flow Optimization

Process Optimization
22

NOC Monitoring Dashboards

Data & Analytics
23

NPI Launch Visibility Dashboard

Operations & Strategy
24

NPI Readiness & Scale-Up Framework

Operations & Strategy
25

Odoo Finance & Operations Module Implementation

Software Development
26

Odoo Reporting & Operational Insights

Software Development
27

Onboarding Automation Platform

Process Automation
28

Payroll Automation Engine

Software Development
29

Procure-to-Pay Digitization (Odoo + Penny)

Software Development
30

Production Line Efficiency & OEE Improvement

Process Optimization
31

Production Loss & Downtime Analytics

Operations & Strategy
32

Production Planning & Material Readiness Automation

Operations & Strategy
33

Quality Defect Reduction & Yield Improvement

Process Optimization
34

Real-Time Production KPI Dashboards

Operations & Strategy
35

SafeSpeak – Employee Grievance Platform

Enterprise Systems
36

AI Policy Summarizer

Software Development
37

Standard Work & Workflow Optimization (WCM)

Process Optimization
38

Odoo ERP Version Upgrade Program

Software Development
39

Supplier Capacity & Continuity Program

Operations & Strategy
40

Supplier Performance Monitoring

Operations & Strategy
41

Supply Team Ticketing Automation

Process Automation
42

Universal Ticketing (Jira)

Enterprise Systems
43

Visual Factory & Shift Communication Boards

Operations & Strategy
44

Warehouse Material Flow & Staging Optimization

Process Optimization