Clay purchase records, a received crate and payment tokens arranged in sequence.
All notes

Supply chain

Procure to pay: follow the request through to payment

A purchase order, a receipt and an invoice describe different events. Follow the records that connect an approved need to a checked supplier payment.

Procure to pay, often shortened to P2P, connects an approved purchasing need with ordering, receipt, invoice checks and supplier payment. Purchasing, the receiving team and Finance each create evidence the next step needs.

CIPS describes that connected sequence. A team can split it into different numbers of steps. The records and approval boundaries matter more than whether a diagram contains seven, nine or twelve boxes.

Here P2P means procurement through payment. Payment apps also use the abbreviation for peer-to-peer transfers, which is a different subject.

Purchase requisition vs purchase order

A purchase requisition, or PR, is an internal request to buy. A purchase order, or PO, communicates the authorised order to the supplier under the agreed purchasing process.

In the normal requisition-led sequence, the request and its approval come before the PO. Creating an order first and seeking retrospective approval leaves a different control situation, even if both documents eventually exist.

A sourcing decision can identify a suitable supplier without authorising every order placed with it. The supplier-selection example covers that earlier choice.

The procure-to-pay process in one view

Use the fictional receipt from the master-data Note: ten boxes of product P-204 arrive on Monday, with twelve cartridges per box. Receipt R-082 records 120 individual cartridges.

The table shows the records a purchasing process would connect around that established receipt. It adds no product price, payment date or claim that an actual supplier was paid.

Step Person or team Evidence carried forward
Define the need Requesting team Product, intended use, required quantity and date
Approve the requisition Authorised approver Permission to buy within the relevant limits
Issue the purchase order Purchasing Supplier, product, quantity, unit, terms and order reference
Receive and check Warehouse or receiving team R-082: 10 BOX at 12 cartridges per box = 120 cartridges
Check the invoice Accounts payable with Purchasing and receiving Price, quantity, order and receipt references; unresolved differences
Approve payment People authorised under the payment process Accepted invoice and completed required controls
Pay and reconcile Finance Payment reference and reconciliation to the supplier account
Procure-to-pay record chainThe chain connects internal approval, supplier order, receipt, invoice check and approved payment. Only receipt R-082 supplies numerical evidence: ten boxes of twelve cartridges, or 120 cartridges. No payment has been assumed.Each event leaves a different recordFollow the request through to an approved payment1Request and approvalInternal permission to buy2Purchase orderSupplier, item, quantity and terms3Receipt R-08210 BOX × 12 = 120 cartridges4Invoice checkCompare order, receipt and invoice5Payment and reconciliationOnly after the required approvalsThe receipt has quantities. No invoice price or payment result is assumed.
Teaching record chain around the fictional P-204 receipt. An internal approval, supplier order, physical receipt, checked invoice and payment are separate events. The diagram supplies no price or assumed payment result.

A system can automate parts of the chain. The business still needs rules for an order outside the approval limit, a damaged delivery or an invoice that lacks receipt evidence.

Three-way matching: keep the documents' meanings intact

Three-way matching compares the purchase order, receipt and invoice. Microsoft's product documentation illustrates matching invoice prices with the order and invoice quantities with the selected receipts, using configured policies and tolerances.

For R-082, the receiving record establishes ten boxes and the twelve-per-box conversion. If the invoice uses individual cartridges, compare the quantities on the same basis. Ten boxes and 120 cartridges can describe the same receipt; ten and 120 without their units cannot.

The current product record later changes to twenty-four cartridges per box. Recalculating the old receipt as 240 would create false matching evidence. Retain the original transaction conversion.

An absent receipt is a request to investigate. It does not establish that goods never arrived, and an invoice alone does not establish that they did. The receiving team must check the delivery and posting evidence.

Give each exception a route back to its owner

A quantity disagreement needs receiving evidence. A price disagreement needs the agreed order and commercial terms. An invoice without an order reference needs Purchasing to identify the authorised commitment.

Keep unresolved invoices visible with their reason, responsible person and next action. Automatically accepting a discrepancy just to clear an ageing list can move an unresolved purchasing problem into a payment.

The business-process Note shows how ownership connects across departmental steps. A payment process needs that same end-to-end view, even when each team already has a local checklist.

Check the payment against the order and the ledger

Finance should be able to follow an accepted invoice into its payment and supplier-account record. A payment status in one application does not, by itself, show that every related record has reconciled.

The cash-conversion-cycle example examines the cash timing. Extending payment time may change that measure; it does not replace the need to honour agreed terms or resolve the invoice correctly.

Choose one recent supplier payment and trace its request, approval, order, receipt and invoice. For each missing record, name the person who can supply or correct it. That trace is a useful starting point before buying a new P2P system.

Sources and example notes

The process is a general teaching arrangement, not a particular organisation's payment policy. The example has no invoice price or payment result. Actual approvals, matching tolerances and required checks depend on the transaction and operating rules.

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